Terms of service

1. *ACCEPTANCE AND AGREEMENT*: BY USING SIMPLE SERVER SOLUTIONS’ SERVICES, CUSTOMERS AGREE TO ADHERE TO THE ACCEPTABLE USE POLICY (AUP) AND THE TERMS OF SERVICE (TOS).

2. *CHANGES TO TERMS*: SIMPLE SERVER SOLUTIONS RESERVES THE RIGHT TO MODIFY THE TERMS OF SERVICE, WITH ANY CHANGES BEING EFFECTIVE IMMEDIATELY UPON POSTING ON THE WEBSITE.

3. *REFUNDS AND DISPUTES*: REFUNDS FOR SERVER PLANS ARE ELIGIBLE WITHIN 7 DAYS OF SERVER CREATION, SUBJECT TO CERTAIN CONDITIONS. CERTAIN ONE-TIME PURCHASES ARE NON-REFUNDABLE.(TICKET MUST BE SUBMITTED FOR REFUNDS)

4. DOWNGRADING A SERVER PLAN RESULTS IN A CREDIT APPLIED TO THE CLIENT’S ACCOUNT, WHICH IS ALSO NON-REFUNDABLE. CHARGEBACKS OR DISPUTES ON PAYMENTS RESULT IN AUTOMATIC TERMINATION OF SERVICES.

5. *CANCELLATIONS*: CUSTOMERS CAN TERMINATE SERVICES AT ANY TIME, EITHER IMMEDIATELY OR AT THE END OF THE BILLING PERIOD, BY CANCELING ANY PAYMENT SUBSCRIPTIONS AND CONFIRMING VIA EMAIL/CONSOLE SUPPORT TICKET SYSTEM.

6. *LIABILITY LIMITATION*: SIMPLE SERVER SOLUTIONS IS NOT LIABLE FOR DATA LOSS, DISRUPTION OF INFORMATION, OR UNAUTHORIZED ACCESS TO SERVER SYSTEMS. THE COMPANY IS NOT RESPONSIBLE FOR DISRUPTIONS, DELAYS, OR DISCONNECTIONS OF SERVICES.

7. *SUPPORT*: SUPPORT REQUESTS MUST BE SUBMITTED THROUGH THE CONSOLE SYSTEM VIA TICKETS OR THROUGH OUR OFFICIAL SIMPLE SERVER SOLUTIONS DISCORD. SIMPLE SERVER SOLUTIONS RESERVES THE RIGHT TO DIRECT CUSTOMERS TO THE PROPER SUPPORT CHANNELS.

9. *LEGAL CONTACT*: SIMPLE SERVER SOLUTIONS RETAINS THE RIGHT TO CONSULT WITH APPROPRIATE AUTHORITIES IN THE EVENT OF POLICY VIOLATIONS OR ILLEGAL ACTIVITIES.

10. *UNLIMITED POLICY*: WHILE UNLIMITED BANDWIDTH AND SPACE ARE OFFERED, CUSTOMERS MAY BE ASKED TO DELETE EXCESSIVE FILES DEEMED UNNECESSARY.

11. *UNFAIR USAGE*: SERVERS FOUND TO BE BYPASSING LIMITS OR ENGAGING IN UNFAIR USAGE MAY BE TERMINATED WITHOUT REFUND.

12. *TERMINATION*: SIMPLE SERVER SOLUTIONS RESERVES THE RIGHT TO TERMINATE SERVICES UPON VIOLATION OF TERMS OR ANY OTHER BASIS DEEMED NECESSARY.

13. *ILLEGAL USE*: SERVICES MAY NOT BE USED FOR ILLEGAL PURPOSES OR IN SUPPORT OF ILLEGAL ACTIVITIES.

14. *THREATS AND HARASSMENT*: USE OF SERVICES TO TRANSMIT THREATS OR HARASSMENT IS PROHIBITED.

15. *OBJECTIONABLE CONTENT*: CONTENT THAT VIOLATES THE COMPANY’S USAGE POLICY, INCLUDING, BUT NOT LIMITED, TO SEXUALLY EXPLICIT, DEFAMATORY, OR FRAUDULENT MATERIAL, IS NOT PERMITTED.

16. *FORGERY OR IMPERSONATION*: IMPERSONATING OTHERS OR FORGING IDENTIFYING INFORMATION IS PROHIBITED.

17. *FRAUDULENT ACTIVITY*: SERVICES MAY NOT BE USED FOR FRAUDULENT PURPOSES OR FINANCIAL SCAMS.

18. *UNAUTHORIZED ACCESS*: UNAUTHORIZED ACCESS TO ACCOUNTS OR PENETRATION OF SECURITY MEASURES IS PROHIBITED.

19. *NETWORK DISRUPTIONS*: ACTIVITIES THAT DISRUPT NETWORK SERVICES OR INTERFERE WITH OTHER USERS’ ABILITIES TO USE THE SERVICE ARE PROHIBITED.

20. *FRAUD*: FRAUDULENT ACTIVITIES ARE STRICTLY PROHIBITED AND WILL BE INVESTIGATED.

21. *THIRD-PARTY LINKS*: SIMPLE SERVER SOLUTIONS IS NOT RESPONSIBLE FOR THIRD-PARTY WEBSITES OR SERVICES LINKED FROM THEIR PRODUCTS.

22. *SUPPORT ABUSE POLICY*: GUIDELINES FOR APPROPRIATE CONDUCT WHEN INTERACTING WITH SUPPORT SERVICES, INCLUDING PROHIBITIONS AGAINST HARASSMENT, THREATS, AND FRAUDULENT ACTIVITY.

THESE TERMS OF SERVICE PROVIDE A COMPREHENSIVE FRAMEWORK FOR THE USE OF SIMPLE SERVER SOLUTIONS’ SERVICES AND OUTLINE THE RIGHTS AND RESPONSIBILITIES OF BOTH THE COMPANY AND ITS CUSTOMERS.